Help and contact

RecycleWise Support

For RecycleWise support, report issues with app access, item guidance, privacy, safety, or marketplace listings through the support channel below.

Privacy requestsAsk about data use, deletion or future account controls.
Safety reportsReport unsafe, misleading, hazardous or abusive marketplace activity.
App issuesReport camera, photo, location, postcode or listing draft problems.

Email support: support@thumpthump.co.uk

If an item may be hazardous, leaking, recalled, contaminated or illegal, do not arrange peer-to-peer pickup. Use official local collection guidance.